Mission Critical web hosting is as important to us as it is to you
We take it so seriously, we've designed a service level agreement to emphasise our focus on ensuring your website is available all the time.
Features:
 99.9% uptime- Technical Support Email - Priority over all other technical enquiries
- No minimum contract
Web Secure's service level agreement is only available on our premier web hosting service, Critical.
Rebates for downtime
Offering a full monthly rebate compensation to any Critical web hosting customer who experience less then 99% uptime.
| |
| Uptime (monthly) |
Rebate compensation |
| 99.99% - 100.00% |
0% |
| 99.49% - 99.98% |
25% |
| 99.00% - 99.49% |
50% |
| < 99.00% |
100% |
| |
|
