NOTE: Access to Web Secure's shared secure certificate is only provided to clients on Enterprise and Mission Critical Hosting or if they have purchased the add-on
NOTE: This FAQ is for clients located on Zeus (default) servers ONLY. Zeus server supports CGI/Perl and PHP web development languages. Further information is available for hosting secure pages on ASP and JSP secure server usage.
How does a secure Webpage work?
You create the Webpage, host it on your Web server and reference (link to) it from a secure server. Your customer enters their information onto the secure Webpage and presses submit. The information is then encrypted between their computer and the Web server. What happens to it now is your decision, however most customers choose to email it to themselves.
Location of secure pages on the server
Place the pages that you would like to view securely in the /secure folder in your document root (ie assuming the Webpage is called "order.html", then place it at www.domain.com/secure/order.html). Ensure that all graphical content is also placed into the secure directory appropriately. e.g. any include files, or any frames and/or images.
Linking to the pages securely
Create a link from your pages to the secure location of your order page as follows:
https://4tknox.au.com/yourdomain.com/order.html
i.e.: http://www.yourdomain.com/secure/order.html is equal to
https://4tknox.au.com/yourdomain.com/order.html in secure mode.
NOTE:
- 1. Make sure you reference https, not http.
- 2. Do not write "www.yourdomain.com", instead of "yourdomain.com"
- 3. "yourdomain.com" should be replaced by the real value of your domain name.
- 4. Do not use "https://www.4tknox.au.com/....., but rather https://4tknox.au.com/....
Form processing script (provided by Web Secure)
Follow the same instructions on the Enquiry/Feedback Form instructions page, being sure to refer to the FormMail script within the secure Web server. ie make sure the form method is;
<FORM METHOD=POST ACTION="https://4tknox.au.com/cgi-bin/yourdomain.com/FormMail.pl">
Where to put customised scripts designed for secure Webpages
Always put your scripts in the /cgi-bin folder on your Webserver
(ie http://www.yourdomain.com/cgi-bin/customised_script.pl).
Then, on the secure page refer to the script with the following;
https://4tknox.au.com/cgi-bin/yourdomain.com/customised_script.pl
When I submit the form, I get "Bad Referrer" error message.
If it is from https://4tknox.au.com/cgi-bin/FormMail.pl , you need to make sure that you are calling the payment form from a secure location in the first place, not just submitting it to the secure form script. i.e. The link to your order form should contain https:// location.
I am following the instructions for creating a secure Webpage, but the lock on the bottom of the browser is not coming up.
First of all, ensure that you are on a hosting package, which supports SSL. You should be on Enterprise or Mission Critical Hosting to have secure server access enabled for your virtual server.
A common mistake with secure page setups is that the images associated with the order form are not placed in the secure folder. When the webserver accesses the order form, it loads the images from a non secure location hence dropping the secure mode altogether. To overcome this problem, copy/move the all files associated with the order form (including the ThankYou page) into the secure folder as well and recalculate the links.
When I submit my secure order form, which uses your FormMail script, I get "Bad Referrer" error message.
If it is coming from https://4tknox.au.com/cgi-bin/FormMail.pl , you need to make sure that you are calling the payment/order form from a secure location in the first place, not just submitting it to the secure form script. i.e. The link to your order form should contain https:// location
Inserting a Site Seal for SSL Certificate.
GeoTrust will provide you with relevant information and code to insert into your pages.
Order confirmation page after a submitted order
When a customer submits a secure Webpage hosted on a Web Secure server, they will be shown a default page detailing their order. If you want to show them a branded Webpage, then you need to enter the following html between the <form> and </form> tag;
<input type=hidden name="redirect" value="https://4tknox.au.com/yourdomain.com/bespoke_page.htm">
NOTE:
- 1. Make sure you reference https, not http.
- 2. Do not write "www.yourdomain.com", instead of "yourdomain.com"
- 3. "yourdomain.com" should be replaced by the real value of your domain name.
- 4. Do not use "https://www.4tknox.au.com/....., but rather https://4tknox.au.com/....
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