Email Support

Creating Email Accounts
Using Webmail (web-based access to
your email mailbox)

Sending email using a webpage
SMTP mail servers
Creating autoresponders
Managing anti-spam & anti-virus
services

Configure MS-Outlook Express
Configure MS-Outlook 2000/2003
Configuring other Email software
(like Eudora, GMail, Hotmail, AOL,
Yahoo! Mail, Netscape, AOL)

How to setup an Outlook spam filter
Mailbox quota exceeded
Disconnect Problems in Outlook Express


Thunderbird
IncrediMail
Eudora
Opera

Outlook Express
Outlook 2000
Outlook 2003
Pegasus
FoxMail
Netscape


Configure Outlook 2000

Follow our step by step tutorial to configure your copy of Outlook 2000. Instructions are virtually identical for subsequant releases of Outlook.

Step 1: Open up the Accounts window

Click on "Tools" in the top menu, then "Accounts". A window called "Internet Accounts" will appear.

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Step 2: Choose to administer your Mail settings

Select "Add" and then click "Mail".

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Step 2: Set up your name

Insert your name, or your business name, depending on the purpose of this e-mail account.

e.g. 'John Smith', or 'Web Secure Pty Ltd'

Once entered, click "Next".

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Step 3: Define your Reply Email Address

Enter your e-mail address in this field.

Click "Next", when done.

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Step 4: Define your mail servers

Enter the following information:

Your incoming mail server is a POP3 server
e.g.
if you have your domain name, the server will be: pop.yourdomain.com.au
if you have @websecure.net.au email, the server will be: mail.websecure
.net.au
or op.netregistry.net

The Outgoing mail (SMTP) server is defined by your ISP (Internet Service Provider).
e.g.
if you are connected to the Internet with Telstra Bigpond on dial-up, the server
will be: mail.bigpond.com
if you are connected to Pacific Internet, the server will be: smtp.pacific.net.au
if you are connected to Eftel, the server will be: mail.datafast.net.au
if you are connected to Pacific Internet, the server will be: smtp.pacific.net.au

Your ISP will be able to give you details of the outgoing mail server. This information was already provided in your notification of sign up.

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Once you have entered all the server details, click "Next".

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Step 5: Define your email address

In the field called "Account Name" replace 'info@domain.com' with the full e-mail address you wish to use. You must have created this address in The Console.

The "Password" field should contain the password that you chose you set up your email account in The Console.

Tick the "Remember password" box, if you do not wish to re-enter the password each time you check your mail.

Make sure that "Log on using Secure Password Authentication (SPA)" box is NOT ticked.

Once this is completed, click "Next".

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Step 6: Setup complete. Run a test.

That is it. Simply click "Finish" on the next page.

Create an email and send yourself a test message.

You can try sending a message to check that the Outgoing mail server provided by your ISP is working correctly. If it does not, an error message will pop up, where you will be asked to check the account settings. Follow the instructions and make sure that you have not mistyped anything during the setup.

Another common problem is if you mistype the password during setup. In this case, a box will pop up with the account name and password, asking you to re-enter them. Simply re-type the password as you remember it and try again.

When all else fails, contact the Support team and a member of our staff will be happy to go through the settings with you.

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