Getting disconnected from the server while in Outlook Express is a common problem.
The following steps work for Outlook Express versions 5 - 6 only.
- Open Outlook Express.
- Click Tools at the top.
- Click Options from within the Tools menu.
- Click the Connection tab from the top of the menu.
- Put a check next to Ask before switching dial-up connections.
- Uncheck Hang up after sending and receiving.
- Click OK at the bottom.
- Click Tools at the top.
- Click Accounts from within the Tools menu.
- Click the Mail tab of the Internet Accounts window.
- Highlight your BCPL account name and click Properties to the right.
- Your account name may or may not be mail.websecure.net.au.
- Click the Connection tab at the top of the window.
- Put a check next to Always connect to this account using: and make sure WebSecure(or whatever you named your connection) is in the white box directly below.
- Click OK at the bottom.
- Click Close at the bottom right of the Internet Accounts window.
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