eCommerce Support

 

Frequently Asked Questions

Q: I have a merchant account, what is the next step?

A: You will need to email Support to have the account set-up, which normally contains a Merchant ID and Terminal ID.

Q: Do you support CVV (Card Verification Value)?

A: Unfortunately we do not currently support CVV on our payment gateway.

 

SSL Certificates

SSL Frequently Asked Questions

 

eCommerce Service Set-Up

 

Contact technical support

If you are unable to find the answers you are looking for within our support pages, Submit an enquiry. Our helpdesk operates from 9 AM to 4:30 PM weekdays:

Monday 9am to Friday 4:30pm
Except Public Holidays