Account Support

Updating your contact details
Password recovery
Payments
Account fees for invoices paid on account terms
Cancellations
Refunds

Invoice recovery
Updating credit cards
Splitting accounts
Merging accounts
Domain name renewal
Contact accounts


 

Refunds and Partial Refunds


Whilst we do not charge you any cancellation fees we do require that email and/or web hosting subscriptions are paid in full.

Refunds and credits on unused subscriptions will be subject to approval by our Credit Officer or Customer Service Manager. Request for refund or credit should be outlined in the comments section of the cancellation form.