Account Support

Updating your contact details
Password recovery
Payments
Account fees for invoices paid on account terms
Cancellations
Refunds

Invoice recovery
Updating credit cards
Splitting accounts
Merging accounts
Domain name renewal
Contact accounts


 

Making Payments


Login to WEBAC

Log into WEBAC
Email Address
Password
Lost your passwords?
 

Payments can be made by credit card.

We accept Mastercard and Visa. You can also set your account to automatically debit from a nominated credit card. Go here to find out how to securely store credit card details online.

Pay online with your credit card by logging into WEBAC

Login on our homepage. You will need your Email Address and Password. If you do not have this information, you can recover by clicking here.

Pay over the phone with your credit card

Call the Accounts Department on 1300 725 913.

Pay by Direct Debit

Web Secure now offers automatic debit from a nominated bank account. Direct debit is available on your account now. Please phone Accounts to establish this on 1300 725 913.

Pre paid credit accounts are now available in WEBAC

You can purchase new products and renew domain names with the pre-paid credit on your account. Credit can be topped up using any of our upfront payment methods. You can access your pre-paid credit account through WEBAC™ using your Email Address and Password. Please log in on our homepage.

Pay by cheque or money order

We still accept cheque and money order payments. You can post a cheque made payable to Web Secure to:

Accounts Department
Web Secure
PO Box 246 Freshwater
Cairns, Qld 4870

Got any questions?

Please call the Accounts Department on 1300 725 913.