If you are trying to administer a domain name or a service at Web Secure, you will need to login to WEBAC™. There are two options for recovering passwords below.
NOTE: If you are trying to recover the registry domain name passwords, go here. Registry passwords are only relevant if you are trying to transfer a domain name between 2 domain name companies.
Recover passwords to your Account
- 1. View invoices
- 2. View all domains - and login to them
- 3. Order new services
Recover your account codes here
Simply enter your domain name, or an account reference and submit. The recipient of the notification email will be advertised to you in the reply webpage. The passwords are always sent to the Current Contact. The Current Contact is the Account owner and not the Domain name owner.
Recover passwords to a domain name
Recover your domain name passwords here
Simply enter your domain name and submit. The recipient of the notification email will be advertised to you in the reply webpage. The passwords are always sent to the Current Contact as listed in the contacts section of the Console. The Current Contact is the Account owner and not the Domain name owner.
Email address has changed?
If your email address has changed, and you are the owner of the domain name, or an authorised officer of the entity that owns the domain name, you can request the passwords be sent to you.
Please fax authorisation to the Accounts Department on relevant letterhead. The department can be reached on 1300 725 913. The department will then contact whomever is listed as the Current Contact Account Holder to confirm they wish to accept the instruction.
