Q. What preparation should I make before starting to build my site?
A. It will help to have an idea of the message you want to communicate with your website. How many pages do you think you will need ? What do you want to say on each page? You should gather all the digital imagery you think you will want to use into one folder on your computer for easy reference - for example, business logos, photos, graphics etc. If you want to use a form to collect information from your visitors, think about how this might work. It can also help to look at other websites to get ideas as to what works best.
You can make as many changes as you like to your website design, at any time - so experiment and enjoy yourself.
Q. I already have a website - can I import it into 'Lite Website' ?
A. No, 'Lite Website' can only manage sites constructed by it.
Q. The 'Lite Website' features I want to use is not available on the Web Hosting plan I think I will need - is it possible for me to upgrade the pack but remain on the same hosting package?
A. Currently the only option is to upgrade the Hosting plan to that containing the 'Instant Website' features you require.
Q. I have 'Lite Website' service installed, but now I want to use a custom website build - how do I disable 'Lite Website' ?
Q. Can I use Lite Website eCommerce pack to create an online store and take credit card payments online.
A. Yes, 'Instant Website' eCommerce pack will create a fully functional online-store and allow you to process credit card payments either in real-time or offline.
Q. Do I need a Merchant Account?
A. To accept credit card payments you will need a merchant account. If you wish to process real-time transactions you need Merchant eCommerce and an online merchant account with either NAB or St George banks. For offline transaction processing you need Lite Store hosting account and a Point-of-Sales (EFTPOS) terminal (available to merchant account holders only) by the bank of your choice to manually process the transactions.
Q. How much do you charge for transactions ?
A. With Web Secure, all transactions are Free! You will of course be subject to the standard transaction charges applied by your particular bank.
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